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FAQS TEST

Questions about your order? We're here to help! If you need further assistance, please click on the HELP button located at the bottom of any page. 

Shipping 

Orders are processed and shipped within 1-2 business days. During peak shopping times such as holidays and promotional times, we may require additional processing and packing time due to higher our order volume. We thank you for your patience.

International Shipping

Foreign counties may require import documents and charge taxes and/or fees for your order. These documents and fees are the sole responsibility of the recipient and will not be included with your order. For import regulations and requirements, please consult with the receiving country’s customs office prior to ordering. Shipping companies will normally assist a consignee with small non-commercial shipments. Please note that importing goods for business use may require additional procedures. 

When international customers place their first order with us, we will email a reminder that the customer is responsible for any taxes and/or fees for the country. Please respond with a simple “accept” or “agree” or “OK” so we know you understand. Once we get this, we can send your order out.

Foreign counties may require import documents and charge taxes and/or fees for your order. These documents and fees are the sole responsibility of the recipient and will not be included with your order. For import regulations and requirements, please consult with the receiving country’s customs office prior to ordering. Shipping companies will normally assist a consignee with small non-commercial shipments. Please note that importing goods for business use may require additional procedures. 

When international customers place their first order with us, we will email a reminder that the customer is responsible for any taxes and/or fees for the country. Please respond with a simple “accept” or “agree” or “OK” so we know you understand. Once we get this, we can send your order out.

USPS, UPS Ground, UPS Air 

Shipping charges will be calculated separately for each shipping address.

Please contact customer service

 

Yes

Yes, we integrated Google Rich Snippet into our premium bigcommerce templates so your store will be friendly with SEO.

All our premium Bigcommerce themes & templates are compatible with Bigcommerce Product Filtering (Faceted Search).

Yes you will get free Bigcommerce theme update in the future when the latest version is available. Please check back our Bigcommerce Theme’s Chang Log for more details.

Firstly, we understand your concerns about our Bigcommerce Themes. There are some store’s owners also have concerns before choosing our themes:

 

 

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